Policy Statement

• Duckworth & Kent Ltd. (D&K) conducts its business in an honest and ethical manner.
• D&K upholds all laws relevant to the U. K. Fraud Act (2006) and the Bribery Act (2010).
• D&K is committed to acting professionally, fairly and with integrity in all its business dealings and relationships.
• Every employee acting on D&K’s behalf is responsible for maintaining its reputation.
• D&K takes a zero tolerance approach to fraud and bribery, a form of corruption which is illegal.
• D&K implements and enforces effective systems to counter fraud and bribery.
• D&K keeps appropriate financial records and internal controls which evidence the business reason for gifts, hospitality and payments made and received.

Fraud

• Fraud can be committed through false representation, by failing to disclose information or by abuse of position.
• Actions which fall within the definition of fraud include: theft of company property; use of company assets for personal gain; false accounting; forgery or alteration of company documents; wilful destruction of company records; computer-related activity associated with the above; knowingly generating false claims; unauthorised disclosure of confidential information.

Bribery

• A bribe is an inducement or reward offered, promised or provided in order to improperly gain any commercial, contractual, regulatory or personal advantage.
• This can be in the context of giving or receiving.
• In practical terms, a financial or other advantage is likely to include cash or cash equivalents, gifts, meals, services, loans, or preferential treatment.
• An offence is committed when the bribe is coupled with an intention of inducing a reward for, or in anticipation for a person to improperly perform their function.

Corruption

• Corruption is the misuse of power for private gain.

D&K’s Responsibilities

• The prevention, detection and reporting of bribery and other forms of corruption are the responsibility of everyone working for D&K. All employees are required to avoid any activity that might lead to, or suggest, a breach of this policy.
• Employees are required to notify the Chairman of D&K as soon as possible if it is believed or suspected that a conflict with this policy has occurred or may occur in the future.
• Any employee who breaches this policy may face disciplinary action, which could result in dismissal for gross misconduct.
• D&K reserves a right to terminate a contractual relationship with non­employee workers if they breach this policy.
• If anyone has any questions or concerns about D&K’s anti-bribery and corruption policy, then please contact the Chairman of D&K (andrewwaldock@duckworth-and-kent.co.uk).

Gifts and Hospitality

• D&K permits normal and appropriate corporate entertainment, gifts, hospitality and promotional expenditure (given and received) to or from third parties that is undertaken for the purpose of establishing and maintaining good business relationships.
• D&K permits the above provided that it is given in good faith and not offered, promised or accepted to secure an advantage, or influence the impartiality of the recipient.
• D&K does not make, and will not accept, facilitation payments or ‘kickbacks’ of any kind. Any transactions in contracts must be recorded so that there is never any attempt to hide the way a contract will work.

Duckworth & Kent Ltd has a policy to conduct its business in a manner that is compatible with the balanced environmental and economic needs of the community. The Company is committed to continuous efforts to improve environmental performance throughout its operations.

Accordingly, the Company’s policy is to:

• Comply with all applicable environmental laws and regulations and apply responsible standards where laws and regulations do not exist.
• Encourage concern and respect for the environment, emphasise every employee’s responsibility in environmental performance, and foster appropriate operating practices and training.
• Manage its business with the goal of preventing incidents and of controlling any emissions and waste to below harmful levels; design, operate and maintain facilities and processes to this end.
• Respond quickly and effectively to incidents resulting from its operations, in co­operation with industry organisations and authorised government agencies.
• To improve methods of environmental protection and to enhance its capability to make operations and products compatible with the environment.
• Communicate openly on environmental matters and share its experience with others to facilitate improvements in overall industry performance.
• Undertake appropriate reviews and evaluations of its operations to measure progress and to foster compliance with this policy.

Commitment to equality of opportunity in employment.

Duckworth & Kent Ltd. recognises the benefits of a diverse workforce and is committed to providing a working environment that is free from discrimination.

The Company seeks to promote the principles of equality and diversity in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors, recruitment agencies and the public.

All employees and those who act on the Company’s behalf are required to adhere to this policy when undertaking their duties, or when representing the Company in any other guise.

Unlawful discrimination of any kind in the working environment will not be tolerated and the Company will take all necessary action to prevent its occurrence.

Specifically, the Company aims to ensure that no employee or job applicant is subject to unlawful discrimination, either directly or indirectly, on the grounds of gender, gender reassignment, race (including colour, nationality, caste and ethnic origin), disability, sexual orientation, marital status, part-time status, pregnancy or maternity, age, religion or belief, political belief or affiliation or trade union membership.

This commitment applies to all aspects of employment.

At Duckworth & Kent we take data protection seriously and will never forward your information to any parties without your permission. However, if appropriate, we may request to share your contact details with a trusted Duckworth & Kent distributor in your country, who will then deal with any requests pertaining to Duckworth & Kent product.

We will not, without your permission, sell, publish, or share information you entrust to us that identifies you or any person.

We may use your personal information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.

You may opt out of receiving any, or all of these communications from us by following the unsubscribe button at the bottom of any marketing email we send, or by contacting us using the information below.

This Privacy Policy applies to our marketing materials and services available under the domain and sub-domains of https://duckworth-and-kent.com. By visiting this website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our services.

As provided in this Privacy Policy, Duckworth & Kent is committed to safeguarding your privacy when you provide us with personal information. We treat your personal information as safely and securely as reasonably possible. Please read the following privacy policy to better understand how your information will be treated as you use our services.

What information does Duckworth & Kent collect from me?

Duckworth & Kent collects customer information in a number of ways, such as enquiry forms and mailing list sign up forms. We will not keep your personal data on file unless given affirmative confirmation.

We allow access to our site without the need for providing information to us, although certain services on our site may require information. We typically ask for your basic contact information, such as your name, title, company name, email address, postal addresses and telephone numbers. If you contact us, we may request to keep a record of that correspondence or communication.

Duckworth & Kent also collects information about its website visitors, which does not identify the visitor, using our server log files and Google analytics data.

Why does Duckworth & Kent gather this information?

We use your contact information to reach you regarding any enquiries and also to inform you of important information about our products and services.

How does Duckworth & Kent use my information?

Duckworth & Kent uses your information to recommend products and services that we offer. Once you submit your details, you are no longer anonymous to Duckworth & Kent. Any additional information you volunteer enables us to better personalise your experience. We may also use your contact information to reach you regarding important information about our products or services.

With whom, and how, does Duckworth & Kent share my information?

Your information may be shared with other Duckworth & Kent entities or distributors performing services for Duckworth & Kent. If so, Duckworth & Kent will seek to ensure that the information is only used in connection with the functions these parties will be performing for Duckworth & Kent and that all such information is treated in a confidential manner.

What are my choices regarding the use of my information?

When you submit any form to Duckworth & Kent, you may choose whether you want to receive information about Duckworth & Kent products, news and services or about special promotions. If you do want to receive this information, be sure to indicate that on your form if the form requires you to specify your choices. If no selection is given we will not send you any information about our products and services that does not relate to the subject of the current correspondence. Any person who signs up via our mailing list subscription form will be regarded as giving affirmative confirmation to receive information about Duckworth & Kent products, news and services or about special promotions.

I would like to update the information I originally provided to Duckworth & Kent, or I would now like to stop getting mailings and offers sent to me. What do I do?

To make changes to your information that we may hold or to remove you from our database please send an email to info@duckworth-and-kent.co.uk stating exactly any relevant information change or stating that you wish to be removed from our database.

Contact Duckworth & Kent

If you would like to contact us, or have questions or suggestions regarding our Privacy Policies, please write, or email us at the following address;

Email to info@duckworth-and-kent.co.uk

Duckworth & Kent Ltd are a market leader in the design, manufacture and supply of specialist, high precision titanium surgical instruments.
It is our aim to:

• Provide products that have been designed and manufactured to exceptionally high standards of quality and accuracy, thus ensuring high performance and reliability in use, meeting our customers’ requirements and expectations.
• Offer our customers a fast and effective service.
• Operate at high levels of efficiency and utilisation.
• Employ a dedicated, trained and competent workforce.
• Through the establishment of objectives seek to continually improve both our products, the service we offer our customers and our management systems.

For this reason, we have implemented a formal, documented Business Management System structured to meet the requirements of ISO13485:2016 and EC 93/42/EEC as amended, which is certified by an accredited third party assessment organisation.